Owner FAQs
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Do you charge application fees?
Yes. All fees are paid by the applicant to cover background checks.
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Do you screen tenants?
Yes. Our process covers criminal history checks, credit checks, and employment verification.
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How do you collect rent?
We utilize various methods of rent collection to maximize efficiency and ensure tenant comfort. Among these are digital payment methods and direct mail collection.
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What if my tenant doesn’t pay rent on time?
Our leases contain specific rules about rent payment and outline the process for dealing with payment delays and failures.
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What do tenants have to do before moving in?
First, tenants must pass the screening process. Then, we set an appointment to sign the lease and collect rent and a damage deposit. Finally, we’ll deliver the signed lease, rent deposit, and applicable deposits to you.